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FAQs

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FAQs

2025-01-16

Q:How much do the tents weigh?  

A: 59-72KGS base on different model

 

Q: How long does it take to set up? 

A: Set up time ranges from 30 seconds to 90 seconds depending on the model. 

 

Q: How many people can sleep in your tents? 

A: Our tents can comfortable sleep 1 - 2 adults depending on which model you choose. 

 

Q: How many people are required to install the tent? 

A: We recommend installing the tent with at least two adults. However, if you need three, or if you are superman and can lift it by yourself, go with what you're comfortable with and with what is safe.    

 

Q: What do I need to know about the height of my racks? 

A: The clearance from the top of your roof rack to the top of your roof should be at least 3".

 

Q: What type of vehicles can your tents be installed on? 

A: Any type of vehicle that is equipped with the appropriate roof rack. 

 

Q: Will my roof racks support the tent? 

A: The most important thing to know / check is the dynamic weight capacity of your roof racks. Your roof racks should support a minimum dynamic weight capacity of the total weight of the tent. Static weight capacity is much higher than dynamic weight since it is not moving weight and is evenly distributed. 

 

Q: How do I know my roof racks will work? 

A: If you're unsure, please get in touch with us and we can look into it for you.

 

Q: How do I store my RTT? 

A: We always recommend that you keep your RTT at least 2” off the ground to prevent moisture from getting into your tent and causing mould or other potential damage. Ensure to fully air out / dry out your tent before storing it for a long period of time. Do not leave it outside directly below the elements if you will not be using it for weeks or months at a time.

 

Q: How far of the spacing should my crossbars be? 

A: To find out the optimal distance, divide the length of your RTT by 3 (if you have two crossbars.) For example if your RTT is 85" long, and you have 2 crossbars, divide 85/3 = 28" should be the spacing.

 

Q: Can I leave sheets inside my RTT? 

A: Yes, this is a big reason people love our tents! 

 

Q: How long does installation take? 

A: Installation should be done with two strong adults and should take no more than 5 minutes. However if you have a lower Prinsu styled rack, it may take up to 25 minutes due to limited ability to get your hands under for quick installation. 

 

Q: What do I do if my rooftop tent is wet when I'm closing it? 

A: When you have an opportunity, make sure you open the tent so it can completely air out. Do keep in mind that big changes in temperatures, such as freeze and thaw cycles, can cause condensation even if a tent is closed. If you do not air out the moisture, mold and mildew will occur. We recommend airing your tent out every few weeks, even when your tent is not in use. Humid climates may require airing out your tent more regularly.

 

Q: Can I leave my RTT on all year? 

A: Yes you can, however, you will want to open your tent occasionally, to make sure moisture does not accumulate, even if the tent has been closed and not in use.